Cancellation Policy

Right of cancellation for consumers

A consumer is any natural person who enters a legal transaction for purposes that are predominantly outside their trade, business or profession.

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise the right to cancel, you must inform us (Pure Berufsbekleidung, Sarah Giebler, Jaffestr. 10, 21109 Hamburg, e-mail: info@pure-berufsbekleidung.de) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use our attached sample cancellation form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Consequences of cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired. You should bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary for checking their condition, properties and functionality.

Note on legal exceptions to the right of cancellation

The right of cancellation does not apply, among other things, to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Sample cancellation form

If you wish to cancel the contract, please complete this form and return it to us.

To:

Pure Berufsbekleidung
Sarah Giebler
Jaffestr. 10
21109 Hamburg
e-mail: info@pure-berufsbekleidung.de

I/we hereby cancel the contract concluded by me/us for the purchase of the following goods (name, order number and price if applicable):

..............................................................................

Ordered on (date):

.............................

Received on (date):

.............................

Name and address of the consumer:

.............................

Date:

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Customer signature (only for postal cancellation):

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